## SmartSearch

Users can, with appropriate permissions, search for incidents across all agencies in the Online RMS system within the user’s State, outside of the State if configured by your agency, or both. You can also limit your search using date range filters. This search adds a simple interface to perform searches the way one would in an Internet search engine, such as Google.

You can access SmartSearch two ways:

| • | Click the Incidents menu on the top navigation bar, click Incidents Reporting, then click the SmartSearch option.

| • | Or click the Incidents menu on the top navigation bar, click View Incident Report, then click the Incident SmartSearch button on the Incident Search screen.

Either option opens the Incident SmartSearch screen.

Enter a word or phrase into the search box on the upper left, then click the Search button. The results display based on how well they match the entered text.

Note: The SmartSearch only searches on Approved incident reports. Incident reports with other statuses can be searched using the standard View Incidents option in the Incidents menu.

The default sorting option is Relevance, which means SmartSearch sorts the returning documents based on how well they match the entered text. There are other sorting options available in the Sort By area.

To ensure that each document contains every search word specified, check the Match All option. This forces the search to return documents which only contain all of the words or phrases entered in the search bar.

Review the search results in a List format, or on a Map.

The green icons on the right side of the page indicate what areas of the incident report are being searched. Hover your mouse over an icon to view what it represents. Click on each icon to disable or enable an area. Disabling will cause SmartSearch to exclude that area from the search; red icon excludes and green includes.

Optionally, enter a date range to filter your search results for specific date ranges.

You can filter by Local Results Only, External Results Only, or Local & External Results if configured by your agency.

If you chose to display the results in a List, the results highlight the text matching your query. If any Offenders in the matched reports have mug shots, these also display. You can view the report by clicking on the Incident Report # link at the top of each result. This opens a new tab, letting you view the report details without actually leaving the search page. To return to the search page, click the Search tab.

Click on the print icon to print a specific Incident Report that appears in the results list.