## Taking Action on Submitted Forms

Routing for Publicly or Non-Publicly Available Custom Forms notifies Online RMS users when a new submission of a form occurs. Users designated by name or by role on the Custom Form configuration page, by your Online RMS agency administrator, receive a notification every time the public or non-public makes a new submission of a form. The process leverages the existing workflow and power of the Online RMS Custom Forms module. Taking action to review a Custom Form submission is the same for both public and non-public.

There are two ways to take action on submitted forms:

| • | “Taking Action via Notifications”.

| • | “Taking Action via Recent Activities”.