## CAD to RMS Calls for Service

Online RMS accepts Caliber CAD NG Call for Service (CFS) information to create RMS Incident Reports and allow users to search and view CAD CFS information while logged into RMS. CFS data that is spilled from CAD cannot be modified in RMS.

CAD CFS data spilled to Online RMS is searched and viewed from the RMS Incidents menu.

Enter the search criteria and click the Search button to display Search Results.

Click on the View icon that appears in the Actions column of the Search Results to view CFS details spilled from CAD.

Note: For more information on searching CFS records refer to Search Calls for Service.

### Master Vehicles

Prior to Online RMS 11.8.0, the CAD Interface only matched or created Master Vehicles in Online RMS when there was an Incident Report created in the transfer.

With Online RMS 11.8.0, the CAD interface provides a setting to perform one of the following:

| • | Match or create Master Vehicles from the CAD data transfer with Online RMS Master Vehicles even when there is not an Incident Report created.

| • | Match or create Master Vehicles from the CAD data transfer with Online RMS Master Vehicles only when an Incident Report is created in the transfer.

The default minimum matching criteria is as follows:

| • | VIN or Make

| • | License Plate and Year of the vehicle

Note: Contact Caliber to customize the minimum matching criteria for your agency.