## Password Reset

There are three ways to reset a password:

| • | Select Reset Password on the login page.

| • | Request to Reset Password via Email.

| • | From My Profile.

| • | Administrator resets your password.

### Forgotten Password

1. Click Reset Password on the Login Page.

| 2. | Provide correct answers to your Security Questions.

| 3. | If you answer correctly, you are prompted to create a new password.

If you do not remember the answers to the security questions, see Reset Password via Email.

### Reset Password via Email

You can have a new temporary password emailed to you, which can come in handy when you have forgotten your security answers.

1. Click Reset Password on the Login Page.

| 2. | Click the Reset Password via Email button at the bottom of the Security Questions page.

Note: There is also a Reset Password via Email button on the Change Password link of My Profile. For information on My Profile, refer to My Profile Overview.

| 3. | An email containing a temporary password is sent to your email account on file.

| 4. | Enter the temporary password then create a new password when prompted.

### Change Password from My Profile

1. Click Change Password on My Profile. For more information, refer to My Profile Overview.

### Administrator Password Reset

Your agency administrator has the ability to reset your password without submission of a Caliber Public Safety support ticket. Contact your administrator to request a password reset.