## Submit Ticket Overview

All users can submit a support ticket to our Support Team 24 hours a day from within Online RMS. How you submit a ticket depends on your permissions and agency setup:

| • | Enter your feedback onto an Online RMS Support form and submit.

| • | Automatically log into the Team Support website from within Online RMS and submit a ticket there.

For more information on which option you are setup to use, refer to your agency administrator.