Once all the appropriate information is entered within the Call for Service, the call appears in the Call List, usually at the top of the list.
Under the Actions column you can edit, take, or view calls.
| • | Edit:  Indicates that the Call is in progress and assigned to an officer. |
| • | Take:  Indicates the Call is in progress and has NOT been assigned to an officer. Click it to take ownership of the call. |
| • | View:  Indicates the Call is complete. |
Note: Dispatchers can edit or view another dispatcher’s call they have started. This is a permission that needs to be requested in the application to allow another dispatcher to take ownership of the CFS and edit it.
Note: Officers can be dragged and dropped from the Call Officer grid to the Edit Call tab.
The Call Map tab displays a map with the call locations.
With the appropriate permissions, you have the ability to Clear, Dispatch, or mark an officer On Scene, directly from the Call List.
Click on the plus (+) sign on the left of the call to display officers that are assigned to the call, if any. The plus (+) sign changes to a minus (-) sign with information displayed directly below.
Calls that do not have an officer assigned have a Dispatch# with a red-orange background.
Click the Dispatch button to dispatch the officer, click On Scene to mark the officer as on the scene, or click Clear to clear the call. The current date and time replaces the button on the screen.