Training Videos Overview

Beginning with Online RMS 11.4.0, agencies can enhance users' training and learning experience with the Online Training feature. The Online Training feature offers standard Caliber video-based learning to all users and optionally, agency-specific videos. In addition, the agency administrator can enable a feature that pops up videos on a particular page, requiring users to watch the videos.

Benefits of Video-Based Learning

A cost-effective training approach.
Provides up-to-date training opportunities.
Provides a Training Video Library where users can keep track of their videos.

Note: For more information on the Training Video Library, refer to “Training Videos Library”.

Provides the ability to watch videos more than once.
Ability to enforce required training.
Provides a history of e-training participation.

Video Rules and Requirements

Agency must have the Online Training feature turned on and configured to get the pop up (required) videos. Contact Caliber Public Safety to turn on and configure this feature.
Agency must enable this feature on the agency profile for users to have access to non-standard videos.
No roles or permissions are associated with this feature; the Online Training feature controls access.
Supports only MP4 files at this time.
Contact Caliber Public Safety to upload videos.
The agency administrator has the option to require user acknowledgment after viewing the video.
The date and time watched by users are saved to the database on videos that require acknowledgment.

Acknowledgment Required vs. Optional

The agency administrator has the option to require your acknowledgment after viewing videos. By acknowledging a video, you are stating that you have watched the video in its entirety. The video pops-up automatically each time you log into Online RMS and access a page to which the video is associated until you acknowledge having watched it.

Unlike videos that require acknowledgment, optional videos do not pop-up automatically when you log into Online RMS.

All videos are stored in your Training Videos Library. You can watch videos whenever you wish by navigating to your Training Videos Library.

For more information on watching and acknowledging videos, refer to “Watch Training Videos”.

For more information on Training Videos Library, refer to “Training Videos Library”.