Whether you are creating a new Field Contact record or updating one that already exists, the process of entering the details is fundamentally the same.
Field Contacts data is grouped into various sections: field contact details, notes, locations, people, vehicles, gangs, etc.
The Field Contacts module utilizes Master Indices. Master Indices are centralized pieces of data that are accessed from different modules of the system for consistency. Each index is represented only once, such as a person, gang, vehicle, and organization.
Note: For more information on Master Indices refer to Master Indices.
Sections containing Quick Search and Advanced Search links utilize the Master Index. Caliber strongly recommends that you first search the Master Index to determine whether or not this data already exists before adding or updating. If the record exists, you must use it in the Field Contact. If the record doesn't exist, then you can create it, providing you have the proper permissions. For more information on permissions see your administrator.
Click the Save button to save the entered data.
There are two types of searches:
| – | Limited Master Index search. For example, for person you can only search by last name, first name, DOB, sex, race, and driver's license number. |
Person Example
Vehicle Example
To perform an advanced search, click on the Advanced Search/Add button at the bottom right of the Quick Search window .
| – | Extensive Master Index search. For example, in addition to the Quick Search criteria for person, you can also search by age, middle name, physical features, age range, and more. |
| – | This feature also allows you to add new Master Index records if they don't already exist, providing you have the proper permissions. See your administrator for more information. |
Person Example
Vehicle Example
Click +Add Officer to open Quick Search and select additional officers.
Click +Add Attachment to attach files or images. For instructions, refer to Add Attachments.
Click +View External Attachments, if applicable.
Click +Add Incident to search for and select an existing Incident to associate with the Field Contact record.
Click +Create Incident to create a new incident and associate it to the Field Contact record.
| – | When prompted, click Yes to continue or No to cancel. |
| – | If chose Yes to continue, the Create New Incident Report wizard steps you through the incident creation process. For more information on creating an incident report, refer to Create Incident Report. |
Click +Add Call to search for and select an existing calls for service record to associate with the Field Contact record.
If applicable to your agency, you can attach a custom form.
Select an item from the Add Form drop-down list to open the chosen form. Complete the necessary fields, then click Save to remain on the form, or Save And Exit to save the form and return to the Field Contact form. Or click Cancel to return to Edit Field Contact form without adding a custom form.