Complete a Service Request

After the Service Request has been approved and the maintenance has been done satisfactory, the Service Request should be marked complete.  To complete a Service Request the Fleet Manager can associate the Service Request to a Service Maintenance record, or edit the vehicle and select the Edit icon for the Service Request. Change the Status on an existing Service Request.

Note: For detailed instructions on associating the Service Request to a Service Maintenance record, refer to Add Service Maintenance and Repair.

Change the Status on an existing Service Request:

1.   Click on the Manage Vehicles button on the Fleet Management dashboard.  For details on accessing the dashboard refer to Fleet Manager.

2. The Fleet Vehicle Search screen appears. Search for the vehicle you want to delete. For instructions on how to search for vehicles refer to Search Vehicles .

The results below are based on a search for a Toyota Highlander.

3. Click the edit icon on the vehicle that needs Service Request approval.
4. Page down to the Service Request section, and click the edit icon associated with the Service Request.

5. Change the Status to Complete.

6. Click Save to Complete then click Go Back to the Edit Fleet Vehicle window, or click Go Back without saving to abort the change.

Note: Completing a Service Request removes it from the Open Dashboard.