How To Submit a Ticket

1.   Click Help on the top menu bar, then Submit Ticket.

2. Follow one of the options below:

a.   If your account is not configured to log into the Team Support website automatically, a pop-up Online RMS Support window opens.

- Complete the form then click Send.

b.   If your account is configured to log you into the Team Support website automatically, Team Support opens in a separate window.

- Click Submit a Ticket and follow the Team Support ticket procedure.
- Sign Out and close the window when finished.