Password Reset
There are three ways to reset a password:
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Select Reset Password on the login page. |
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Request to Reset Password via Email. |
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Administrator resets your password. |
Forgotten Password
1. Click Reset Password on the Login Page.
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Provide correct answers to your Security Questions. |
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If you answer correctly, you are prompted to create a new password. |
If you do not remember the answers to the security questions, see Reset Password via Email.
Reset Password via Email
You can have a new temporary password emailed to you, which can come in handy when you have forgotten your security answers.
1. Click Reset Password on the Login Page.
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Click the Reset Password via Email button at the bottom of the Security Questions page. |
Note: There is also a Reset Password via Email button on the Change Password link of My Profile. For information on My Profile, refer to My Profile Overview.
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An email containing a temporary password is sent to your email account on file. |
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Enter the temporary password then create a new password when prompted. |
Change Password from My Profile
1. Click Change Password on My Profile. For more information, refer to My Profile Overview.
Administrator Password Reset
Your agency administrator has the ability to reset your password without submission of a Caliber Public Safety support ticket. Contact your administrator to request a password reset.